Plantation Shutters Brighton and Blinds Brighton / Hove, Sussex

Terms and Conditions

1. Definitions & General Terms

a) In these conditions “the seller” means BellaVista Shutters & Blinds Ltd and “the buyer” means the person, firm or company placing an order for goods or services, which are subject to these terms and conditions.

b) These conditions of sale together with the particulars contained in the buyer’s order constitute the entire contract between the buyer and the seller.

c) Unless otherwise stated herein or agreed in writing, time shall be of the essence with respect to all specified time periods.

2. Quotations

All prices quoted on the seller’s website or by any other source prior to the date of order are superseded by the prices quoted in the order.

3. Price & Payment

a) The purchase price for any goods will be subject to VAT at the prevailing rate.

b) By placing an order, the buyer consents to payment being charged to their debit or credit card account if provided. 50% of the purchase price is due upon order, with the balance payable upon installation.

c) In the event of an unsuccessful fitting, the value of uninstalled items will be credited and re-ordered, with the remaining balance payable upon installation.

d) A 2% surcharge applies to all credit card transactions.

e) The buyer warrants all purchase details are accurate and that sufficient funds or credit are available to complete the transaction.

4. Delivery

a) Delivery times are approximate. The seller is not responsible for financial loss due to delays or failure to deliver by the stated date.

b) If the buyer fails to take delivery, the contract price becomes payable in full. Delays do not entitle cancellation or refusal of goods.

c) Title and responsibility transfer to the buyer upon delivery or collection.

d) Unless otherwise agreed in writing, delivery is made to the buyer's address as stated on the order.

5. Returns, Cancellations & Fitting Schedule

a) Orders may not be changed or cancelled once accepted, beyond the 7-day cooling-off period, where goods are custom made to the buyer’s specifications.

b) The seller reserves the right to cancel the contract if the quoted price becomes uneconomic or if materials become unavailable.

6. Liability

a) All goods must be inspected prior to installation. The buyer is responsible for verifying colour and design match the order.

b) Exact colour matching cannot be guaranteed due to the natural materials used.

c) Fading due to sunlight is not covered under guarantee. Goods are not warranted against damage from damp or variable conditions.

d) Products are warranted for internal window dressing use only. Alternative uses are at the buyer’s risk.

e) Products should be ordered within standard specifications. The seller accepts no liability if recommendations are ignored.

f) Where the buyer supplies measurements, no liability is accepted for inaccuracies or returns based on incorrect sizes.

g) The buyer accepts that building openings may not be perfectly square. Shutters are made true and will be fitted to the best standard.

h) Natural imperfections and grain variations in wood are normal. Minor imperfections around fixing points are industry standard and not considered defects.

7. Representations

Marketing materials or statements made by employees or agents shall not override these terms and conditions.

8. Invalidity

If any part of these terms is deemed unenforceable, the remaining provisions remain in effect.

9. Privacy

The buyer agrees to the terms of the seller’s Privacy Policy.

10. Governing Law

This contract is governed by the laws of England & Wales, under the exclusive jurisdiction of the English courts.